1. Purpose
This policy sets out how RADD Training Limited (“RADD Training”) validates learner identity.
Because RADD Training delivers a mix of online, distance and face-to-face learning and assessment, it is essential that the learner who enrols is the same person who:
- participates in learning and assessment
- completes the work submitted
- receives credit, certification and/or qualification outcomes
2. Scope
This policy applies to:
- All learners undertaking training, assessment and/or qualifications delivered by RADD Training
- All delivery modes (classroom, on-site, blended, distance and online)
- All staff and contractors involved in learner onboarding, training delivery, assessment and internal quality assurance
Where an awarding organisation has specific identity requirements, those requirements take precedence.
3. Principles
Authenticating learner identity is integral to:
- preventing impersonation and fraudulent assessment
- protecting the integrity of qualifications and certification
- meeting awarding organisation and centre quality assurance requirements
RADD Training will verify identity in a proportionate manner, using secure handling of personal data in line with RADD Training data protection arrangements.
4. Identification requirements (before study/assessment)
All learners must provide evidence of identity prior to the commencement of study and/or assessment.
4.1 Acceptable photographic ID
Preferred forms of ID are:
- Current passport
- Current photocard driving licence
4.2 Alternative ID
Where a learner does not hold a current passport or photocard driving licence, alternative forms of identity evidence may be accepted at the discretion of RADD Training and only where acceptable to the awarding organisation.
5. Recording and secure storage of ID
RADD Training may retain a copy of learner ID in the form of a scanned copy, photograph or screenshot.
Where photographs or screenshots are captured:
- the image will be uploaded to RADD Training’s encrypted document storage as soon as practicably possible, and
- the image will be deleted from the device it was taken on once upload is confirmed.
Access to stored ID evidence will be restricted to authorised staff.
6. Learner accounts, logins and passwords (where applicable)
Where learners are issued with access to a learner dashboard or online platform:
- learners will be issued with a confidential login and/or password
- sharing of passwords is strictly forbidden
Any suspected account sharing or misuse may be treated as suspected malpractice.
7. Identity checks during learning and assessment
RADD Training uses a range of methods to support ongoing identity assurance, including:
- Signed declarations: where assignments are submitted, each submission must include a signed declaration confirming the work is the learner’s own. Signatures may be compared against ID signatures.
- Assessment questioning: Tutors/Assessors/IQAs may question learners about submitted work to confirm the learner’s understanding aligns with the content submitted.
- Video conferencing: RADD Training may use video conferencing as a method of communication and identity verification.
- Controlled/closed-book tests (where used): learners may be required to agree to observation, including use of screen sharing where appropriate.
8. Impersonation and consequences
RADD Training operates a zero-tolerance approach where a learner who has registered is not the person completing the work.
Where impersonation is proven:
- the learner will be disqualified and removed from the course immediately
- there will be no refund of course or registration fees
- all evidence will be recorded and escalated to the awarding organisation without delay
This section relates to impersonation. Plagiarism is addressed under a separate policy.
9. Reporting concerns
Any staff member, contractor or learner who suspects impersonation or identity fraud should report it immediately to the Head of Centre / Managing Director.
10. Review and document control
| Approved By: | Chrisy McLeod – Division Director |
| Version: | v2 |
| Issue date: | 23/02/2026 |
| Last Review: | 23/02/2026 |
| Review date: | 22/02/2027 |