1. Who we are
This website is operated by RADD Training Limited (“we”, “us”, “our”).
Website: https://raddtraining.co.uk
For full details of how we handle personal data across our business (including training delivery, assessment, certification and quality assurance), please see our Data Protection Policy (v2).
2. What this notice covers
This Website Privacy Notice explains how we collect and use personal data when you:
- visit and browse our website
- submit an enquiry via the website
- leave comments (where enabled)
- interact with embedded content on our pages
It is intended to sit alongside our Data Protection Policy (v2).
3. Personal data we may collect via the website
Depending on how you use the site, we may collect:
- Contact details you provide (e.g., name, email address, phone number, company name) when you submit an enquiry
- Message content you submit via forms
- Technical data such as IP address, browser type/version, device information, and pages visited (via logs and cookies)
- Comment data (where comments are enabled), including the information shown in the comments form
4. Why we collect this data and our lawful basis
We use website data for the following purposes:
- Responding to enquiries and providing information about our services
Lawful basis: legitimate interests (running our business and responding to requests) and/or steps prior to entering a contract. - Website administration and security, including preventing spam and misuse
Lawful basis: legitimate interests. - Managing website functionality (e.g., remembering preferences)
Lawful basis: legitimate interests and/or consent where required for non-essential cookies.
Where we rely on consent (for example, for certain cookies), you can withdraw your consent at any time.
5. Where website form data is stored (ClickUp)
RADD Training uses ClickUp to manage enquiries and internal workflows. Where you submit information through website forms, your data may be stored within RADD Trainings private ClickUp workspace.
ClickUp states that:
- data is encrypted at rest using AES-256 encryption
- web application communications are encrypted using SSL/TLS
- ClickUp maintains SOC 2 assurance
We only allow access to ClickUp data to authorised personnel.
6. Comments (where enabled)
When visitors leave comments on the site, we collect:
- the data shown in the comments form
- the visitors IP address
- the browser user agent string
This is used to help spam detection.
Gravatar
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to check if you use it. Gravatars privacy policy is available at: https://automattic.com/privacy/.
After approval of your comment, your profile picture may be visible to the public in the context of your comment.
7. Media uploads
If you upload images to the website (where enabled), avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images.
8. Embedded content from other websites
Pages on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves in the same way as if you visited the other website directly.
Those third-party websites may:
- collect data about you
- use cookies
- embed additional third-party tracking
- monitor your interaction with the embedded content
If you have an account with that third party and are logged in, they may be able to track your interaction.
9. Cookies
Cookies are small files stored on your device. We use cookies to support website functionality and improve user experience.
9.1 Comment cookies
If you leave a comment, you may opt in to saving your name, email address and website in cookies for convenience. These cookies last for one year.
9.2 Login cookies (where applicable)
If you visit our login page, we may set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we may set cookies to save your login information and screen display choices:
- login cookies last for two days
- screen options cookies last for one year
- if you select Remember Me, your login may persist for two weeks
If you log out, login cookies are removed.
9.3 Editing/publishing cookies (where applicable)
If you edit or publish an article, an additional cookie may be saved in your browser. This cookie includes no personal data and indicates the post ID of the article you edited. It expires after 1 day.
10. Who we share website data with
We may share website-related data with:
- IT and website service providers (hosting, maintenance and security)
- Spam detection services (for comment spam prevention)
- ClickUp (for enquiry/workflow management)
We may also share information where required to comply with legal obligations.
11. How long we keep website data
- Enquiry data: retained in line with our business needs and our retention approach set out in the Data Protection Policy (v2).
- Comments: if you leave a comment, the comment and its metadata may be retained to help recognise and approve follow-up comments.
- Backups: some data may remain in backups for limited periods.
For further information on retention, please refer to our Data Protection Policy (v2).
12. Your rights
You have rights under UK data protection law, which may include the right to:
- request access to your personal data
- request correction of inaccurate data
- request deletion of your data (in certain circumstances)
- object to processing and request restriction (in certain circumstances)
- request data portability (in certain circumstances)
- withdraw consent (where processing is based on consent)
You also have the right to raise a concern with the UK supervisory authority:
- Information Commissioners Office (ICO): https://ico.org.uk
13. Contact us
To make a privacy request or ask a question about this Website Privacy Notice, please contact us using the details provided in our Data Protection Policy (v2).
14. Review and document control
| Approved By: | Chrisy McLeod – Division Director |
| Version: | v2 |
| Issue date: | 23/02/2026 |
| Last Review: | 23/02/2026 |
| Review date: | 22/02/2027 |