1. Purpose
This policy sets out how RADD Training Limited (“RADD Training”) manages requests for reasonable adjustments and special consideration in a consistent way and in line with awarding organisation requirements.
It is intended to ensure that learners are supported to demonstrate their knowledge and competence without changing the assessment criteria or the standard required.
Where an awarding organisation has specific requirements, those requirements take precedence.
2. Scope
This policy applies to:
- All learners undertaking training, assessment and/or qualifications delivered by RADD Training
- All staff and contractors involved in training delivery, assessment, invigilation and internal quality assurance
- All delivery modes (classroom, on-site, blended, distance and online)
3. Definitions
3.1 Reasonable adjustment
A reasonable adjustment is a change to the assessment method or arrangements that reduces the impact of a learners disability, difficulty or other need, without:
- giving an unfair advantage, or
- changing the assessment criteria, learning outcomes, or required standard.
3.2 Special consideration
Special consideration is a post-assessment consideration applied where a learner has been affected by a temporary illness, injury or other event at the time of assessment that was outside their control.
Special consideration does not remove the requirement to meet the standard, but may allow awarding organisation rules to be applied to reflect the circumstances.
4. Centre responsibilities
RADD Training will:
- Provide fair access so every learner has the opportunity to achieve the qualification/unit without lowering standards.
- Identify learner needs early, wherever possible, prior to course delivery and/or assessment.
- Consider and agree appropriate adjustments based on learner needs and evidence.
- Apply to the awarding organisation for approval where required, following the relevant awarding organisation guidance.
- Implement approved adjustments and ensure assessment demand is not lowered.
- Inform the Internal Quality Assurer (IQA/IV) where a learner is completing assessment using a reasonable adjustment.
- Maintain accurate records of requests, evidence, decisions, approvals and implemented arrangements.
- Provide information to the awarding organisation on the use of reasonable adjustments/special consideration when requested.
5. Identifying needs and making a request
5.1 Learner disclosure and support
Learners are encouraged to disclose any support needs as early as possible (ideally at enquiry/booking stage or induction) so that arrangements can be planned.
5.2 Evidence
Where required, RADD Training may request supporting evidence (for example, a medical letter, diagnostic report, or workplace evidence), in line with awarding organisation guidance.
6. Decision-making and awarding organisation approval
RADD Training will:
- review the request against awarding organisation rules
- determine whether the adjustment can be approved by the centre or requires awarding organisation approval
- submit an application to the awarding organisation where required
No adjustment requiring awarding organisation approval will be implemented until approval is received.
7. Implementing reasonable adjustments
Where an adjustment is approved, RADD Training will ensure:
- the learner understands the agreed arrangements
- staff involved in delivery/assessment are briefed on a need-to-know basis
- the adjustment is implemented consistently
- assessment criteria, learning outcomes and standards are not changed
8. Special consideration requests
Where a learner is affected by illness, injury or other adverse circumstances at the time of assessment, RADD Training will:
- record the circumstances and any supporting evidence
- follow the awarding organisation process and timescales for special consideration
- submit a request to the awarding organisation where required
9. Records and confidentiality
All records relating to reasonable adjustments and special consideration will be:
- stored securely
- treated as confidential
- shared only with those who need the information to implement the arrangements
Records will be retained in line with RADD Trainings retention arrangements and awarding organisation requirements.
10. Monitoring and quality assurance
RADD Training will monitor the use of reasonable adjustments and special consideration through:
- internal quality assurance (IQA/IV)
- awarding organisation External Quality Assurance (EQA)
- self-evaluation and continuous improvement
11. Review and document control
RADD Training will review this policy annually as part of self-evaluation and will revise it as necessary in response to:
- learner/customer feedback
- changes in practice
- awarding organisation/regulatory requirements
- changes in legislation
| Approved By: | Chrisy McLeod – Division Director |
| Version: | v2 |
| Issue date: | 23/02/2026 |
| Last Review: | 23/02/2026 |
| Review date: | 22/02/2027 |